Where Every Paw Feels at Home.
This page explains how to delete your account in the Pet Lounge app and on petlounge.se, what we delete and what we have to keep. Pet Lounge is run by Pet Lounge Global AB (org. no. 559586-4439).
Open the Profile tab, tap Settings, then tap Delete my account under Privacy & your data and confirm.
Sign in, go to Settings and choose Delete My Account under Danger Zone.
Go to SettingsCan't sign in? Email us from the address registered to your account and ask us to delete it. We reply within 30 days.
Email a deletion requestYour account is deleted 14 days after your request. Until then you can change your mind: tap Cancel deletion request in the same place in the app, or email us.
If you have a booking or payout that is still in progress, we finish it first and delete the account as soon as everything is settled.
Swedish bookkeeping law requires us to keep records of bookings and payments, such as amounts, dates, invoices and payment references, for 7 years. These records are no longer linked to your name or contact details.
We also keep a record of the consents you gave, without IP address or device details, as proof that we follow the rules.
Read more in our Privacy Policy.
Email us and tell us what you want deleted. You keep your account and we remove the rest of what you ask for, unless the law requires us to keep it. chamodi@petlounge.se